Microsoft 365
Setup Teams Voicemail
Adjust your voicemail settings To change your voicemail settings, select Settings and more next to your profile picture at the top of Teams and then choose Settings > Calls. In the Voicemail section, click Configure voicemail. That's where you'll ...
Microsoft Teams Help & Learning
Microsoft Teams is the hub for teamwork in Microsoft 365. The Teams service enables instant messaging, audio and video calling, rich online meetings, mobile experiences, and extensive web conferencing capabilities. In addition, Teams provides file ...
Tips for Teams Calls
Whether you're on your desktop or mobile phone, here are different ways to collaborate with calls in Microsoft Teams. Please click here to see the complete guide about tips for teams calls or watch the video below.
How to Set Up a Delegate to Take Your Calls in Microsoft Teams
Add a delegate to answer or make calls on your behalf in Microsoft Teams. Please click here to see the complete guide on how to set up a delegate to take your calls in Microsoft teams or watch the video below.
How to Make Calls in Microsoft Teams
Start 1:1 or group calls with anyone in your organization — no matter where you are in Microsoft Teams. Please click here to see the complete guide on how to make a call in Microsoft teams or watch the video below.
Teams Calling Setup
Make and review your calls and voicemails and manage your call settings in Microsoft Teams. Please click here to see the complete guide on teams calling setup or watch the video below.
How to Create a Contact Group in Outlook
Use a contact group (formerly called a “distribution list”) to send an email to multiple people—a project team, a committee, or even just a group of friends—without having to add each name each time you want to send them an email message. Please ...
How to "Send As" and "Send on behalf of" a shared mailbox in Outlook desktop application
After given delegated access permission, a person can send emails on behalf of another mailbox using Microsoft Outlook. Note: The steps below are not applicable on outlook through the browser. Send email on behalf of the other person Open a new email ...
How to Add and Import Calendars
If you want to import your Google Calendar into Outlook, you don’t have to re-enter all of your appointments. Instead, export your Google Calendar to a file, and then import them into Outlook on your desktop. It’s not a one-click button but there’s a ...
How to Schedule an Online Meeting
Microsoft Teams includes the Outlook add-in, which lets you create new Teams meetings directly from Outlook. You can also view, accept, or join meetings in either app. Please click here to see the complete guide on how to schedule an online meeting ...
How to Import Gmail Contacts
Here's the most common way you can import Gmail contacts into Outlook. Other contact files can be done the same way by converting them into a .csv file, then importing them into Outlook. Please click here to see the complete guide on how to import ...
How to Share Files and Folders
When you use Microsoft 365 Business and save your files to OneDrive or SharePoint, sharing your files is the same wherever or however you work. Please click here for the complete guide on how to share files and folders or watch the video below.
How to Set Categories, Flags, Reminders, or Colors in Outlook
Color categories allow you to easily identify and group associated items in Microsoft Outlook. Assign a color category to a group of interrelated items—such as notes, contacts, appointments, and email messages—so that you can quickly track and ...
How to Restart Your Cloud PC
While on the Windows 365 home page, users can take actions on their Cloud PCs. To do so, they can select the gear icon on a Cloud PC card. Please click here to see the complete guide on how to restart your cloud PC. Restart: Restarts the Cloud PC. ...
How to Show Missing Old Emails in Outlook
The synchronization of the shared folders is improved so that Outlook will no longer encounter the 500 shared folders limitation, and Outlook should be able to accommodate up to 5,000 shared folders. The new functional limit will vary by Outlook's ...
How to Recall or Replace a Sent Email
If you and your recipients are all on Microsoft Exchange or Microsoft 365 and in the same organization, you can recall or replace an email message that you sent. Please click here for the guide on how to recall or replace a sent email or watch the ...
How to Access A Windows Cloud PC
To get started you must access https://windows365.microsoft.com using your login information: You will be asked to change your password to your desire. Once logged in, there are 2 ways to access your cloud PC. Method 1: Using your browser. Method 2: ...
How to Open a Shared or Delegated Mailbox for MAC
Use this method if you are a delegate for another user’s mailbox or when you have permissions to several folders in a shared mailbox. You can also use this method when you have full access permissions to a mailbox. Please click here for the guide to ...
How To Sync OneDrive to Your Device
With OneDrive, you can sync files between your computer and the cloud. You can get to your files from anywhere - your computer, your mobile device, and even through the OneDrive website at OneDrive.com. If you add, change, or delete a file or folder ...
How to set status in Teams
If you want to make sure people know when you’re busy or away from your desk, set your status in Teams. The little dot on your profile indicates if you’re available or not. Teams will automatically set the status in some cases, like when you’re in a ...
Access A Shared Calendar in Office 365
When another Microsoft Outlook user grants you permission to his or her calendar, you can open it in Outlook. If you do not have permission, a permission request email message is sent to the other person. Please click on the link below for step by ...
How to Share Calendars in Office 365
If you have an Exchange, Microsoft 365, or Outlook.com account, you can send a sharing invitation to other users so they can access your calendar in their own Calendar list. Please click here to watch the video for the step-by-step instructions on ...
How to set up rules to manage email messages in outlook
Rules allow you to move, flag, and respond to email messages automatically. You can also use rules to play sounds, move messages to folders, or display new item alerts. The easiest and most common rule to create is one that allows you to move an item ...
How to Reset your PIN in Windows 10
A PIN is a set of numbers, or a combination of letters and numbers, that you choose yourself. Using a PIN is a quick, secure way to sign in to your Windows 10 device. Your PIN is securely stored on your device. Kindly see the complete guide in ...
How to show the From: field in Outlook
If you have multiple accounts in Outlook, when you compose a new email message, Outlook picks the default account as the From account. However, if you want to Reply, Reply All, or Forward a message, Outlook will send your message with the same ...
Reset your Office 365 Account Password
Keep your account more secure by changing your password regularly. It only takes a few steps. Kindly see the complete guide in Changing your Microsoft Account Password.
How to Move files and folders between OneDrive and SharePoint
When you want to share files with a different team of people, or even give other teams ownership, you can move (or copy) files between OneDrive for work or school and a Microsoft SharePoint site. You can move (or copy) files and folders from OneDrive ...
How to Create or Schedule an Appointment in Outlook
Create an appointment or meeting from an email message. There are two ways to create an appointment or a meeting from an email message. Please see the complete guide in Creating or Scheduling an Appointment in Outlook or watch the video below.
How to Create an Email Signature
Your signature can include text, images, your electronic business card, a logo, or even an image of your handwritten signature. You can set up Outlook so that signatures are automatically added to all outgoing messages or create your signature and ...
How to Download and Install or Re-install Microsoft 365 or Office 2019 on a PC or Mac
Before you begin, make sure your PC or Mac meets the system requirements. If this is the first time you're installing Office you may have some setup steps to do first. Expand the learn more section below. However, if you're reinstalling Office, ...
Create, view, and edit contacts and contact lists in Outlook
Use the People page to create, view, and edit contacts, contact lists, and groups. Create new contacts from scratch, or add someone as a contact from their profile card. You can create a simple contact list for sending email to a group of people, or ...
How to Create a Group in Outlook
A Microsoft 365 group is different from a contact group (formerly called a distribution list). A contact group is a set of email addresses that you can use to send an email message or meeting invitation to everyone at once. Please click here to see ...
How to Share and Give Permissions in Sharepoint
The files you store on a SharePoint site are usually available to everyone with permissions to the site, but you may want to share specific files or folders with people who don't otherwise have access to the site. When you share files and folders, ...
How to Sign in to your Office account
Sign in to www.office.com from any web browser to access services associated with your account such as Outlook, OneDrive, Sharepoint and Teams. For further information please click here for a detailed guide.
How to set up an Automatic Replies (Out of Office) from Outlook
There are two ways to send automatic out-of-office replies. The way you use depends on the type of email account you have. Please click here to see the complete guide on how to set up an automatic replies or watch the video below.
How to set up an Automatic Replies (Out of Office) from Outlook on the Web portal
Use automatic replies to tell people you won't be responding right away to their email messages. Automatic replies are sent once to each sender. Kindly see the complete guide in Setting up an Automatic Replies (Out of Office) from Outlook on the Web ...
Use a Shared Mailbox in Outlook on the Web portal
A shared mailbox makes it easy for a group of people to monitor and send email from a public email address, like user@example.com.au. Users can easily access shared mailboxes through any web browser. Please click here for the complete guide in Shared ...
Sync SharePoint files with your device
Syncing a SharePoint library to your device allows you to access files offline, keep them up to date across devices, and make working with your documents easier, whether you're connected to the internet or not. This functionality is primarily done ...
Sync OneDrive to your device
With OneDrive, you can sync files between your computer and the cloud, so you can get to your files from anywhere - your computer, your mobile device, and even through the OneDrive website at OneDrive.com. If you add, change, or delete a file or ...
Access Office 365 from a web browser
You can access your Office 365 account wherever you have internet access Your username is your email address. Password and access to your chosen 2 Factor Authentication method is also required. Please click here to login
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