Access Windows 365 Cloud PC

Access Windows 365 Cloud PC

Description

  1. The Windows App is one method of accessing Windows 365, Azure Virtual Desktop, Microsoft Dev Box, Remote Desktop Services, and remote PCs. It securely connects you to Windows devices and apps. You can also access your Cloud PC via a web browser or Remote Desktop Connection, depending on your setup.

Use cases

  1. Use the Windows 365 app to access your Cloud PC for remote work, secure data access, and enhanced productivity from any location.

Prerequisites

  1. Cloud PC Subscription: Ensure you have an active subscription to Windows 365.
  2. Platform Selection: Choose the platform you'll be using and check the related prerequisites.

Steps

  1. Follow the instructions here to download, install, sign-in and connect to your Cloud PC.
  2. If the Cloud PC doesn’t launch, see the Troubleshooting section below.

Troubleshooting

    1. Check your internet connection: Ensure your network is stable and has sufficient bandwidth.
    2. Verify your Cloud PC availability: Ensure your Cloud PC is powered on and available for connection.
    3. Reboot the Cloud PC: Try restarting the Cloud PC through the admin portal.
    4. Clear app cache (for Windows App users): In some cases, clearing the app cache can resolve connection issues.
    5. Check for app updates: Make sure you have the latest version of the Windows App installed.
    6. Firewall or Antivirus settings: Ensure your firewall or antivirus isn’t blocking the connection.
  1. For more troubleshooting steps, refer to these guides:
    1. Troubleshoot issues with the Windows 365 app
    2. Troubleshoot Cloud PC connection errors

References

  1. What is Windows App?
  2. Get started with Windows App to Connect to Devices and Apps
  3. Connect to Cloud PC
  4. Troubleshoot issues with the Windows 365 app
  5. Troubleshoot Cloud PC connection errors

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