Use a Shared Mailbox in Outlook on the Web portal

Use a Shared Mailbox in Outlook on the Web portal

A shared mailbox makes it easy for a group of people to monitor and send email from a public email address, like user@example.com.au. Users can easily access shared mailboxes through any web browser.

Please click here for the complete guide in Shared Mailboxes in Outlook on the Web or watch the video below. 

 


    • Related Articles

    • Open and use a shared mailbox in Outlook

      If you have been given delegated access to another users mailbox or a shared mailbox, you can access it using the desktop, mobile and browser based Outlook apps. Windows Desktop App If you are using a Windows computer, the shared mailbox should ...
    • Add a shared mailbox to Outlook mobile

      If you use Outlook for iOS or Outlook for Android, you can add a shared mailbox you have permissions to access on Outlook Mobile. Please click here for the guide to Add a shared mailbox to Outlook mobile. Quick links to common topics below. Add rules ...
    • How to set up an Automatic Replies (Out of Office) from Outlook on the Web portal

      Use automatic replies to tell people you won't be responding right away to their email messages. Automatic replies are sent once to each sender. Kindly see the complete guide in Setting up an Automatic Replies (Out of Office) from Outlook on the Web ...
    • How to Open a Shared or Delegated Mailbox for MAC

      Use this method if you are a delegate for another user’s mailbox or when you have permissions to several folders in a shared mailbox. You can also use this method when you have full access permissions to a mailbox. Please click here for the guide to ...
    • How to "Send As" and "Send on behalf of" a shared mailbox in Outlook desktop application

      After given delegated access permission, a person can send emails on behalf of another mailbox using Microsoft Outlook. Note: The below instructions are not applicable on outlook through the browser. Create or respond to an email message on someone ...