Domain Registration Eligibility Requirements
Description
“Invalid .au Eligibility Status” means that the information used to register your .au domain name, such as your ABN (Australian Business Number) or ACN (Australian Company Number), is no longer valid or up to date.
This usually happens when:
- Your ABN or ACN becomes inactive, or
- Your business or registrant details have changed and no longer meet auDA’s eligibility rules
When this status appears, your domain cannot be renewed until the eligibility issue is resolved.
Purpose
This status exists to ensure that a valid, eligible Australian entity holds every .au domain.
auDA (the .au Domain Administration) requires all domain holders to:
- Keep their business details active and accurate
- Meet eligibility requirements at all times, not just at registration
This protects the integrity of the .au namespace and ensures that domain ownership remains legitimate and compliant.
Why Is Eligibility Important?
If eligibility lapses:
- The domain cannot be renewed
- The domain may be suspended or cancelled
- Website, email, and online services linked to the domain may be disrupted
Keeping your eligibility details valid ensures your domain stays active and secure.
What You Need to Do
The steps depend on your business type and the status of your ABN/ACN.
- If you are a Sole Trader with an inactive ABN
- You will need to:
- Reactivate your ABN online, or
- Transfer the domain to a valid ABN (Change of Registrant)
- If you are a Business or Company with an inactive ABN/ACN
- You may need to:
- Provide supporting documents
- Complete a manual Change of Registrant, if eligible under auDA’s transfer rules
What Your IT Department Will Handle
You do not need to complete the Change of Registrant process yourself.
Your IT Department will:
- Review your domain’s eligibility status
- Tell you exactly which documents are required
- Handle the Change of Registrant process on your behalf
- Coordinate with the registrar to ensure compliance with auDA rules
Your only responsibility is to provide the requested documents or reactivate your ABN/ACN if needed.
Cost of Registrant Change
During the change of registrant process, we are required to re-register the domain.
- This will incur a charge equivalent to the annual cost of registration for the domain extension. Click here for current domain registration pricing.
- Following this, the domain will be renewed annually at the current price until we are given instruction to cancel the renewal.
References:
- .au Domain Administration Rules: Licensing
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