Teams Calling: Opt-in and Opt-out of a Call Queue
How to opt-in and opt-out of a call queue.
- Open Microsoft Teams.
- In the top right, click the three horizontal dots.
- Click Settings.
- In the left column, select Calls.
- Scroll to the bottom of the settings and use the toggle to turn on or off the call queue.
Mobile App:
Same idea on your mobile phone, if you have Teams installed:
1.) Settings > Calling > Call Queues
2.) Toggle on/off the queue you belong to. ON, it will ring you, while OFF, will remove you from the queue.
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