Teams Calling: Opt-in and Opt-out of a Call Queue

How to opt-in and opt-out of a call queue.

1. Open Microsoft Teams.
   
   
2. In the top right, click the three horizontal dots.
   
   
   
   
3. Click Settings.
   
   
4. In the left column, select Calls.
   
   
   
   
5. Scroll to the bottom of the settings and use the toggle to turn on or off the call queue.
   

Mobile App:

Same idea on your mobile phone, if you have Teams installed:

1.) Settings > Calling > Call Queues

2.) Toggle on/off the queue you belong to. ON, it will ring you, while OFF, will remove you from the queue.

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