During first login, you will be asked to reset your password to your desire and to setup an authentication method. 

 

Reset your password.

1.)     Login to https://portal.office.com using any devices (laptop, desktop, or mobile devices)

2.)     Enter your username (email address) and your password (let us know if the temporary password does not work)

3.)     You will be asked to reset your password.

• Minimum of eight (8) characters in length

• Contain at least one (1) character from three (3) of the following categories:

○ Uppercase letter (A-Z)

○ Lowercase letter (a-z)

○ Digit (0-9)

○ Special character (~`!@#$%^&*()+=_-{}[]\|:;”’?/<>,.)

• Must be unique

• Passwords chosen must NOT:

               ○ Contain a common proper name, login ID, email address, initials of your name, first name, middle name, or last name

 

Setup authentication method

1.)     You will be asked to set up your authentication method. You can skip it up to 14 days, but eventually you will have to follow the instructions below to authenticate yourself. This is Microsoft’s way to secure your account.

2.)     After you hit next, primary option is to use the Microsoft Authenticator App on your mobile phone. You can search for the app from your App Store or Google Play Store on your mobile phone, download and install the app. microsoft authenticator - Android Apps on Google Play or Microsoft Authenticator on the App Store (apple.com)

NOTE: If you prefer to use your existing authenticator app like Keeper, Google Authenticator, Duo Mobile, etc. on your mobile phone, you can select the option “I want to use a different authenticator app”, the same steps to setup using Microsoft Authenticator app.

3.)     After installing your Microsoft Authenticator app (or another authenticator app) you will be asked to set it up.

4.)     To add your email account on your phone’s authenticator app, you must choose Add account or a Plus sign to get started. If asked for the type of account, choose work or school account.

5.)     The primary option is to scan a QR code using the app on your phone. If scanning using the camera is not possible, click “Can’t scan image?” and enter the secret key/code manually instead.

1.)     Using any browser through this link: https://outlook.office.com/mail/

2.)     Using the outlook mobile application that you can download from the google play store or App store. Please see instructions below.

3.)     If you have an existing Outlook desktop app on your computer, you can add your email account – NOTE: this method requires a separate license that is not currently present in your Microsoft account. If you have a personal Microsoft Office license, you should be able to use this method.

 

Accessing your emails: Using an Android device.

1.)     Go to Google Play Store. Search for "Outlook" and locate the Microsoft Outlook app in the store. outlook - Android Apps on Google Play

2.)   After installing, launch Outlook. Then, Click Add Account

3.)     Select the account by checking the box or if it is not listed, click Continue.

4.)     If your email address is not listed, you must enter it manually after clicking continue; If your account is listed, it will prompt you for your password.

5.)     It will go through the authentication process, and Microsoft will send a code to your mobile number. You should see this progress after submitting the code.

6.)     It will prompt you to install Intune Company Portal from the Google Play Store on your device; simply install and follow the instructions.

7.)     After the setup. You should be able to open your Outlook application on your phone. 

1.)     Download Outlook for iOS from the App Store, or just search for Outlook on the App Store. Microsoft Outlook on the App Store (apple.com).

2.)     Launch Outlook application. Click Add Account. 

3.)     Enter your email address. Then, Add Account. 

4.)     Enter your password and it will go through the authentication process. You should receive a code from Microsoft or your chosen authentication method.

5.)     If this prompt appears, just click OK.

6.) It will now prompt you to create a 4-digit pin in order to access this application. Then, confirm the pin.

7.)     Once completed. The Outlook application should be accessible.